Achieve consistency, performance, and governance by optimising your IT operations and practices through strategic frameworks and operating models.
Role definition & career pathing
Leadership enablement models
Workforce capacity & capability analysis
Practice maturity assessments (referencing COBIT, CMMI)
Operations process optimisation (Incident, Change, Catalogue, Service Level and more)
Continual service improvement planning
Monitoring & event management frameworks (aligned to ITOM)
Knowledge lifecycle systems
Operational tool integration
Assess current maturity and governance structures.
Analyse gaps in processes, roles, and tooling (leveraging ITIL, ISO/IEC 20000, BRM and more).
Build a unified operating model aligned to business goals.
Implement frameworks, enable leadership, and align systems (supported by frameworks such as Lean IT and Agile BA and more).
Optimise for sustainability, value delivery, and feedback-driven iteration.
Recognised leaders in service management practice advisory.
Trusted for delivery on frameworks like SACM, ITAM, DevOps, and the Phoenix Project.
Full-lifecycle enablement: assessment, mentoring, capability uplift.
Tell us where your business is headed. We'll build the solution to get you there.
Tell us where your business is headed. We'll build the solution to get you there.
Pink Elephant puts the power back into your hands by helping you create customised and cost-efficient solutions, built on the IT Service Management best practice principles.
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