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Harness the power of agentic AI. Build intelligent virtual agents that automate workflows, enhance customer interactions, and streamline business operations by integrating seamlessly with your IT systems. Boost productivity across departments.

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From Support to Strategy: Automate with Copilot Studio and Pink Elephant

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At Pink Elephant, we help organisations unlock the next level of intelligent automation through Microsoft Copilot Studio. As specialists in service management and digital transformation, we design and implement virtual agents that do more than just answer questions—they work as always-on digital co-workers, capable of executing real tasks, triggering workflows, and automating business processes across your organisation.

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Using Microsoft Copilot Studio, we build and deploy AI-powered virtual agents that handle routine IT support requests, automate ticket logging and resolution, and integrate seamlessly with platforms like Microsoft 365, Teams, Servicely, Halo ITSM, and other enterprise systems. But we don’t stop at IT. Our virtual agents extend into HR, Finance, Facilities, and Customer Service—automating approvals, data capture, notifications, and other business processes that traditionally rely on manual intervention.

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Unlike traditional RPA tools that replicate clicks and keystrokes, Copilot Studio enables intelligent, conversational automation that understands context, engages users naturally, and adapts dynamically. Pink Elephant ensures your virtual agents are not only technically sound but strategically aligned—freeing up human resources, accelerating service delivery, and driving measurable ROI.

With Pink Elephant and Microsoft Copilot Studio, your organisation can transform how work gets done—intelligently, intuitively, and at scale.

NextGen IT Service Management starts here

Tell us where your business is headed. We'll build the solution to get you there.

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Pink Elephant puts the power back into your hands by helping you create customised and cost-efficient solutions, built on the IT Service Management best practice principles.

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