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Service Management Case Study Part 1
University of Oxford embarks on IT Transformation programme to deliver improved levels of service excellence.
Service Management Case Study – Part 2
ITIL Process Maturity Case Study
Trader Media Group move into a new era.
ITSM Process Improvement Case Study
Global Financial Services organisation banks on ITSM process improvement programme.
ITIL Service Improvement Case Study
IT Service Management leaps ahead at Zurich.
Service Management Improvement Case Study
Service Management improvement programme empowers a new education era at UK University.
Virtual ITIL Education Case Study
A virtual world of ITIL learning goes live at CSC.
Service Improvement Case Study
Retails giant brings ITIL into play.
ITIL Process Implementation Case Study
Energy company uses ITIL to power its new world-class global operations.
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