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Case Studies

Case Studies

Our Case Studies are examples of success that make the case for IT Service Management

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Service Management Case Study Part 1

University of Oxford embarks on IT Transformation programme to deliver improved levels of service excellence.

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Service Management Case Study – Part 2

University of Oxford embarks on IT Transformation programme to deliver improved levels of service excellence.

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ITIL Process Maturity Case Study

Trader Media Group move into a new era.

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ITSM Process Improvement Case Study

Global Financial Services organisation banks on ITSM process improvement programme.

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ITIL Service Improvement Case Study

IT Service Management leaps ahead at Zurich.

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Service Management Improvement Case Study

Service Management improvement programme empowers a new education era at UK University.

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Virtual ITIL Education Case Study

A virtual world of ITIL learning goes live at CSC.

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Service Improvement Case Study

Retails giant brings ITIL into play.

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ITIL Process Implementation Case Study

Energy company uses ITIL to power its new world-class global operations.

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  • The Cherwell Service Management platform, offered by Pink Elephant, enables rapid time to value and infinite flexibility – at a fraction of the cost and complexity of legacy solutions. Because of
  • Case Studies